|Technical Support: Ask your questions online and Oxatis will answer you rapidly!|
|The Oxatis philosophy has always been to combine 3 key key elements in its offer: Online software, hosting and services. |
Technical support for users is a vital link in the chain that leads Oxatis customers toward success.
With Open Enterprise, this support is provided on 2 complementary levels:
|1/ The Oxatis reseller provides a first level of support, whose terms are defined individually for each end-customer according to their specific needs. |
2/ The Oxatis technical support team is available if needed and can be contacted through an online technical support wizard. This is an additional guarantee from a company that is highly available and reliable when needed to resolve any major problems, even outside of regular business hours, for example.
In the pre-sales stage of a project, Oxatis sales and consulting teams are available to help Open Enterprise certified integrators when working on the pre-sales side of a customer or prospect's project.
>> Contact customer support regarding this matter!